FREIGHT & DELIVERY

All Online orders are processed by our Mail Order department before charges are applied. (charges include GST)

Orders normally shipped within 5 business days - most quicker!

Due to the current COVID-19 situation, delivery times may be extended and not all items may be available.

We deliver using both Australia Post and Commercial Couriers.

COUNTRIES WE DELIVER TO

• Australia
• Cook Islands
• Fiji
• French Polynesia
• New Caledonia
• New Zealand - (Due to a GST law introduced in NZ from 1st DEC 2019,  we can only ship orders greater than AUD$1,000 to NZ)
• Papua New Guinea
• Samoa
• Solomon Islands
• Tonga
• Vanuatu
  
  

AUSTRALIA POST

For deliveries by Australia Post to an unattended address, goods will not be left and a card will be left notifying that your order is available for collection at the local Post Office. Orders that contain Dangerous Goods, liquids, items over one metre in length, items over 22kg, and large size items cannot be sent with Australia Post.

COMMERCIAL COURIERS

Orders which cannot be sent by Australia Post will be sent by commercial courier and cannot be delivered to PO Boxes or Post Offices.

If your nominated delivery address is unattended at the time of delivery the courier will leave a card in your letterbox to allow you to arrange a re-delivery.  If an "attempted delivery fee" is charged by the courier, we reserve the right to recover this fee by charging your credit card number. For your security couriers won’t leave orders unattended at the doorstep.

FREIGHT RATES WITHIN AUSTRALIA

Freight rates are automatically calculated based on order value and include handling and insurance - Delivery Australia wide.

ADELAIDE / BRISBANE / HOBART / PERTH / SYDNEY METROPOLITAN FLAT RATE DELIVERY $14.00*

*Includes freight, handling and insurance.

Additional Freight Charges to be Quoted

Products marked with the "Truck" symbol have been classed as being very heavy, bulky and/or awkward to freight. Orders including products with this icon may incur additional freight costs and/or increased delivery time.


Products marked with the "Flame" symbol have been classed as being dangerous or hazardous to freight. Orders containing dangerous or hazardous materials such as flares, fire extinguishers, aerosols, solvents, paint, or corrosive chemicals will incur an additional $30.00 surcharge per order within Australia.

Please note we may not be able to deliver Dangerous Goods to all overseas destinations.

Quantity orders:
These may cost extra. If so, we shall advise.

Overseas, offshore islands and distant mainland locations:
These may involve additional charges. We shall advise on receipt of order.

Insurance:
All shipments are fully insured (inc. GST). In the event of breakage or loss, please advise us immediately.