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CHRISTMAS ORDERS

If you're ordering for a Christmas Gift, we recommend you place the order as early as possible to ensure your delivery arrives in time for Christmas.

All orders are shipped from our Brookvale, Sydney order fulfilment centre. Based on advise from our shipping partners we have set the below cut-off dates.

 

CHRISTMAS ORDERS

Australia Post and our Commercial Couriers are expecting the festive season to be extra busy this year. Based on their advice, we cannot guarantee orders placed after the cut-off dates listed below will be delivered by Christmas.

To avoid disappointment place your Christmas orders as early as possible.

 

State Regular Express
ACT 11th Dec 15th Dec
NSW 11th Dec 15th Dec
NT   5th Dec 11th Dec
QLD 11th Dec 15th Dec
SA 11th Dec 15th Dec
TAS 11th Dec 15th Dec
VIC 11th Dec 15th Dec
WA   1st Dec 11th Dec

 

Overseas, offshore islands and distant mainland locations may take up to 3 or 4 weeks to deliver. Please contact your local Mail Order Department to discuss specific details relating to your situation.


SHIPPING DELAYS EXPECTED TO WESTERN AUSTRALIA

The Sydney-to-Perth rail link is currently closed due to heavy rain and flooding. The Melbourne-to-Adelaide rail link is also closed due to damage caused by a train derailment.

This situation is causing extended delays of deliveries to Western Australia for the following shipping services:

- Australia Post eParcel - Regular
- TNT Road

If you need an order in Western Australia urgently, consider using  the "Australia Post eParcel - Express" service if it is available for your order. Alternatively contact our WA MAIL ORDER DEPARTMENT to discuss options based on stock already available in WA.


FREIGHT & DELIVERY

DELIVERY TIMES

All orders are shipped from our Brookvale, Sydney order fulfilment centre. Orders are normally shipped within 5 business days - most quicker!

Shipping day estimates after your order leaves our fulfilment centre in Sydney are based on Australia Post domestic delivery times:

 State   Regular
  Express
 ACT   2 - 3 business days   1 - 2 business days
 NSW   2 - 4 business days   1 - 3 business days
 NT   4 - 13 business days   3 - 5 business days
 QLD   3 - 12 business days   2 - 4 business days
 SA   3 - 5 business days   2 - 4 business days
 TAS   4 - 8 business days   2 - 4 business days
 VIC   3 - 5 business days   2 - 3 business days
 WA   5 - 10 business days   2 - 6 business days

Last updated 12/09/2023

* These delivery times are an estimate and actual delivery times may vary based on peak periods and other external factors. Bulky orders may take longer.

 

Region Postcodes
Sydney Metro  1000-1920; 2000-2239; 2555-2574; 2740-2786
NSW Country  2250-2483; 2500-2551; 2575-2594; 2621-2647; 2649-2714; 2716; 2720-2730; 2787-2880
Canberra  0200-0250; 2600-2620; 2900-2914
Melbourne Metro  3000-3207; 3335-3341; 3427-3442; 3750-3810; 3910-3920; 3926-3944; 3975-3978; 3980-3981; 8000-8785
VIC Country  2648; 2715; 2717; 2731-2739; 3211-3334; 3342-3424; 3444-3749; 3812-3909; 3921-3925; 3945-3971; 3979; 3984-3996
Brisbane Metro  2484-2490; 4000-4370; 4373-4381; 4400-4405; 4500-4580; 4600-4610; 4614-4615; 9016-9464; 9726
QLD Near Country  4371-4372; 4382-4390; 4406-4498; 4581; 4611-4613; 4620-4723
QLD Far Country  4724-4870; 4872-4873; 4877-4888
Far North QLD  4871; 4890-4895
Far North QLD Remote  4874-4876
Adelaide Metro  5000-5171; 5800-5950
SA Country  5201-5734
Peth Metro  6000-6214; 6800-6997
WA Country  6215-6646
WA Country Far  6701-6770
Tasmania  7000-7254; 7258-7923
Tasmania Remote  7255-7257
Darwin  0800-0821; 0828-0834
Alice Springs  0870-0871
NT Other  0822; 0835-0862; 0872-0875; 0880-0881; 0885-0909

SHIPPING RATES WITHIN AUSTRALIA

Shipping rates are automatically calculated based on live quotes supplied by our shipping partners. The quote takes into consideration, the bulk of your cart, where you want it delivered and if you want express or standard shipping.

Get an accurate shipping rate quote by adding your items to an online cart. Click Here to view the cart, then enter your shipping destination information into the "Estimate Shipping and Tax" section of the shopping cart summary.

 

 Indicates Heavy or Bulky product

Products marked with the "Truck" symbol have been classed as being very heavy, bulky and/or awkward to freight. Orders including products with this icon may experience higher freight costs, restricted freight choices, and/or increased delivery time.

 

Indicates Dangerous Goods product

Products marked with the "Flame" symbol have been classed as being dangerous or hazardous to freight and currently cannot be ordered online.

 

FREIGHT & DELIVERY

Orders normally shipped within 5 business days - most quicker!

We deliver using both Australia Post and Commercial Couriers.

AUSTRALIA POST

For deliveries by Australia Post to an unattended address, goods will not be left and a card will be left notifying that your order is available for collection at the local Post Office. Orders that contain Dangerous Goods, liquids, items over one metre in length, items over 22kg, and large size items cannot be sent with Australia Post.

COMMERCIAL COURIERS

Orders which cannot be sent by Australia Post will be sent by commercial courier and cannot be delivered to PO Boxes or Post Offices.

If your nominated delivery address is unattended at the time of delivery the courier will leave a card in your letterbox to allow you to arrange a re-delivery.  If an "attempted delivery fee" is charged by the courier, we reserve the right to recover this fee by charging your credit card number. For your security couriers won’t leave orders unattended at the doorstep.

SHIPPING RATES WITHIN AUSTRALIA

Shipping rates are automatically calculated based on live quotes supplied by our shipping partners. The quote takes into consideration, the bulk of your cart, where you want it delivered and if you want express or standard shipping.

Get an accurate shipping rate quote by adding your items to an online cart. Click Here to view the cart, then enter your shipping destination information into the "Estimate Shipping and Tax" section of the shopping cart summary.

 

 Indicates Heavy or Bulky product

Products marked with the "Truck" symbol have been classed as being very heavy, bulky and/or awkward to freight. Orders including products with this icon may incur additional freight costs and/or increased delivery time.

 

Indicates Dangerous Goods product

Products marked with the "Flame" symbol have been classed as being dangerous or hazardous to freight and currently cannot be ordered online.

 

International Shipping
We are currently unable to deliver online orders outside of Australia.

However, if you live within a country listed below. Send us a purchase order to the email address mail.order@whitworths.com.au or submit it using the orange help bubble located at the bottom right of each page and we can provide you with a direct quote.

Insurance:
All shipments are fully insured (inc. GST). In the event of breakage or loss, please advise us immediately.