Should you wish to return your purchase for exchange or refund please follow the steps below.
Please note that items which have been cut to length or come with an expiry date may not be able to be returned for credit. Please contact your state mail order department to discuss prior to attempting to return the item. Contact Details
Wrap return securely in a good box using strong tape.
Include inside the package a copy of the invoice we sent with your purchase and tell us why you are returning your purchase and what action you wish us to take.
Be sure your package is insured for freight and any other costs are prepaid. We don't accept freight deliveries to our account or responsibility for loss or damage to returned parcels. If you are in doubt about a return, please contact us and we shall advise you.
NSW, VIC, SA, NT, ACT, and Overseas Customers only post to
P.O. BOX 7052
Warringah Mall NSW 2100 Australia
Queensland Customers only post to
127-137 Breakfast Creek Rd,
Newstead QLD 4006
Western Australian Customers only post to
8/634 Stirling Highway
Mosman Park WA 6012
Tasmanian Customers only post to
20 Derwent Park Rd
Derwent Park TAS 7009